After a job has been completed and paid, it's easy to forget to
close the job out.
This is important for three reasons:
- The client is in agreement that the project is
completed. There are no more revisions, requests, etc.
(I've had clients come back after a job has been completed and ask
me to do more work as 'part of the job.' When there is no written
confirmation of a job being completed, the 'Project Creeps'
will come for you.
- It reminds the client to leave feedback.
- It gives opportunity to get bonuses. If you've clearly done an
exceptional job and the client has experienced massive results,
it's easy to add a final note in your 'closing email' that says
"P.S. Any bonuses are much appreciated!". I've received bonuses
up to $100 from clients before. It doesn't hurt to ask!