A world-leading manufacturer of cleaning solutions wanted to centralize and standardize its accounts payable processing across its three shared services centers in the US, Europe and Asia.

The solution had to be able to standardize and centralize the processing of up to 30,000 invoices each month and accommodate the specific statutory, regulatory, and culturalissues of each location where the company does business.

Dolphin's shared services solution enabled the customer to define specific business rules to improve the timeliness and accuracy of processing US taxable and VAT transactions and manage unique business rules for specific territories and procurement processes. The investment in providing regional shared services centers with a standardized process has paid for itself within a year. The company states that it has improved invoice processing and now processes 60% of invoices automatically using the solution