As organizations continue to move towards more shared services centers to reduce costs and increase operational efficiency, it is important that organizations look beyond cost savings and identify all the ways shared services centers can provide value to the business. In laying out a strategy for shared services, it is important to look to align future business objectives and technology vision to ensure shared service centers are using innovative processes that improved services for internal and external stakeholders. By leveraging the power and flexibility in global ERP systems such as SAP systems, and layering third-party solutions, such as Dolphin's Shared Services Solution, organizations can optimize processes so they are easy to roll out across in house or outsourced shared service environments, anywhere in the world. Organizations of all sizes that want to contain costs, optimize cash flow and mitigate risk without sacrificing transparency or service level can benefit from the resources they already have in place to achieve a sustainable solution for shared services today and in the future.