Symphony - DevOps & Configuration Management for CCaaS

Transform CCaaS Configuration Management into simple, automated processes with Blackchair

Leverage DevOps automation for CCaaS management and optimize critical operations to cut costs, boost productivity, reduce risk, and maximize ROI - with Blackchair.

Clarity uses an automated, data-driven approach that eliminates the need for a time-consuming manual discovery process.
The outcome of the clarity engagement is a migration profile that:

  • Identifies valuable configuration IP
  • Eliminates redundant & useless configuration
  • Highlights operational change habits & trends to inform transformation requirements