To get your customer base excited
about your product / service / creation before you get to launch
day, you should be integrating the following:
1. The Easter Egg
Principle
- Seed a "first look" to your best and most loyal customers.
Don't hit them over the head with the message though. Keep it
subtle and let it be a message or hint that they stumble across.
This will keep the marketing approach organic and will build
natural momentum.
2. Understand Your
Adoption Lifecycle and Use it Early On
- Build out and analyze your adoption lifecycle early on and use
it to pace your marketing calendar and efforts. This will force you
to give yourself a lot of lead time to market what you have coming
up and it will ensure that your efforts and duration match the
various adoption groups.
3. Invite Your Customer
Base to the Party Before It Begins
- Invite people to your party before it begins so that you can
create emotional attachment to your creation, build momentum as a
community and gain valuable feedback to make a better product.
4. Leveraging Social Proof and the Multiple Source
Effect
- When you invite members of the press, or people in a position
of authority in your industry, to share about your creation by
arming them with what they need to spread the message, you create
social proof from multiple sources, which reduces the "know, like
and trust" factor and creates confidence in your potential
customers.
5. Spread the Word Like Wildfire
- Spread your brand's message like wild fire by implementing
multiple marketing tactics all at once. The goal is to create the
feeling that your brand is everywhere by using effective frequency
to lock in the feelings of credibility, trust and eventually,
desire for your product, service or creation.
6. Leveraging the Psychology of
Curiosity
- People are naturally curious. In fact, there are studies done
that state that we, as human beings, are curious at all stages of
the life cycle. By understanding the ways in which you can pique
curiosity in your customer base, you can elicit more engagement,
more emotional response and deeper commitment from the people in
your demographic.
Create your own ultimate formula that will work for your
company and your demographic. At the end of the day, transparency,
honesty, authenticity and openness win out every time. Be real, be
yourself and create splendid moments of curiosity, wonder and
amazement for your audience.