• The level of training is not always at the level needed, impacting quality and adding costs.

• Many manufacturers, suppliers, and installers don't understand what home performance is or the value that it can provide.

• Quality people who can see a career in residential windows installation can be hard to find as pay and benefits may be seen as insufficient.

• Credentials are often not a requirement for trades.

• Trained tradespeople are often not available to add capacity and meet schedules at peak demand times.

• Employers are reluctant to invest in training as there is little value ascribed to professional credentials.