3.3.1 Formal request Natural Resources Canada can provide reasonable test accommodations to individuals who have documented disabilities (physical, mental or learning impairments) within the definition provided by the Human Rights Code. Accommodation requests are assessed on a case-by-case basis to ensure equal opportunity for individuals to fully demonstrate their qualifications without altering the nature or level of the qualification being assessed. We consider each case after carefully reviewing the submitted documentation; however, submitting a request does not guarantee receiving accommodation. Accommodations are provided to ensure that all individuals are treated fairly on all evaluations.

To request a special accommodation, candidates should submit a written request to Natural Resources Canada for consideration before registering for an exam. The booking confirmation for these requests may take upwards of 30 days to review as each request is completed on an individual basis. Requests for accommodation received fewer than 30 days before a booked exam will not be considered, except in unusual circumstances, such as a recent injury.

The requests are to be sent to: nrcan.ers_exams-examens_sce.rncan@canada.ca and must include:

▪ the specific exam for which accommodation is requested;

▪ the request for accommodation rationale;

▪ supporting documentation (such as educational assessment or doctor's letter) that identifies the disability and explains the effect of the disability on the candidate's ability to perform under normal testing conditions;

▪ The educational assessment or doctor's letter must include the licensed/qualified professional's contact information and credentials;

▪ preferred exam site; and

▪ candidate contact information.

Special accommodation includes any medication you need to bring into the examination room.

3.3.2 Additional charges Any additional charges for special accommodations are to be paid by the candidate, and are in addition to the regular exam fee. Not all special accommodation requests will require additional funds (such as snacks for a diabetic, etc.). Additional charges are set at the discretion of the exam administrator, and are payable to Yardstick prior to the day of the exam, by credit card only.

3.3.3 Process

1. Candidate opens the exam site, creates/signs onto account, and views available testing sites.

2. Candidate sends an email to Natural Resources Canada detailing the special accommodation

request with supporting documentation (see above).

3. Once Natural Resources Canada arrives at a decision on the request, the candidate is informed and

the decision is copied to the exam administrator.

4. If approved, the candidate goes to the exam booking website, purchases the exam product and

submits the booking request with three date / time combinations.

5. The exam administrator investigates the special accommodation request, finds the correct location

to assist the candidate with the approved request and completes the booking process for the candidate.

6. Candidate is emailed the confirmation email with exam details, etc.