To operate effectively - even at a large scale - with a system based on peer relationships, without the need for either hierarchy nor consensus, one relies on the following Teal principles. They in turn are based on the fundamental assumptions of Teal:
Trust
- We relate to one another with an assumption of positive intent.
- Until we are proven wrong, trusting co-workers is our default means of engagement.
- Freedom and accountability are two sides of the same coin.
Information and decision making
- All business information is open to all.
- Every one of us is able to handle difficult and sensitive news.
- We believe in the power of collective intelligence. Nobody is as smart as everybody. Therefore all decisions will be made with the "advice process".
Responsibility and accountability
- We each have full responsibility for the organization. If we sense that something needs to happen, we have a duty to address it. it's not acceptable to limit our concern to the remit of roles.
- Everyone must be comfortable with holding others accountable to their commitments through feedback and respectful confrontation.