These questions are designed to assist your team as they
complete the nine sections of the Lean Canvas tool.
- Customer/User Segments
- Who are you targeting? Are they current customers or early
adopters?
- What market segments do you serve, and in which
geographies?
- Who will be buying the product or service, upgrading to
subscriptions, and paying for in-app purchases?
- What do those early customer demographics look like? What
do they care about?
- Customer/User Problems
- What are the top three problems they face that you are
solving?
- What are several current-day solutions to each of their
problems?
- Are these problems nice-to-haves, or needs? Will they reach
for their wallet to solve it? Or will they need a large community
before engaging?
- Unique Value Proposition
- Single, clear, compelling message that the uninitiated can
use to understand your product.
- This should be the first thing out of your mouth when
someone asks, "Why X app?"
- It should clearly differentiate you from your competitors,
or at least summarize how you intend to compete in the
market.
- Your Solution
- How does your product solve each of your user's
problems?
- Is it a periodic solution, or are there opportunities for
repeating engagement or revenues? How often will your users need
it/want it?
- Are there opportunities for your solution to solve more
problems over time in this space?
- Channels
- How are you reaching your users? This should be stronger
than "social media" alone, but can be as simple as your 1st-degree
network of beta testers to begin with.
- Where do your future customers gather? What industries are
they talking to, what news are they reading, what entertainment are
they watching? Where do they live?
- Are there partnerships with other companies that can be
formed (exclusive or not) that can help gain traction and provide a
mutually beneficial relationship?
- Revenue Streams
- How do you plan to monetize?
- Paid App? Expect fewer downloads in general, which can be a
great thing for initial launches.
- In-App Purchases? The best IAPs are digital content that
can be added to or refreshed easily. Other examples are additional
features or integrations, and even limiting advertising
exposure.
- Advertising? Prepare to spend a lot of time and funds
achieving critical mass to gain real revenues from advertising, OR
prepare to spend resources dedicated to closing larger, more custom
advertising deals for your platform. You will need a LOT of users
for this to be effective, though.
- Subscriptions? Is your product ever useful every month? Are
you able to provide consistent value each month for your user?
Examples include Dropbox, Evernote, and many other Software as a
Service companies. Subscriptions are often by far the
best way to monetize, but need to be built into the
business model from the beginning.
- Is this a loss leader for your company? Are you developing
this app to add efficiencies to your team internally? Or creating a
valuable asset that can be used for future business efforts? Apps
can be a great way to do marketing and reach new distribution
channels via the Apple App Store and Google Play Store.
- Cost Structures
- If you deploy to the cloud, these can be calculated.
Monthly fees, services, etc need to be identified up
front.
- Every week of production should be factored into your
costs. If you are using an agency or freelancer, the expense is an
easy one to factor, but if you have your own team, consider their
costs of development as well.
- Key Metrics
- If you could see one number and understand the health of
the app, what would it be? What other metrics support that
number?
- The perfect metrics are both easy to collect and easy to
understand.
- Unfair Advantage
- An unfair advantage cannot be easily bought or copied. Is
your mobile app adding to your unfair advantages?
- Good unfair advantages can be found through authoritative
experts, rock star team members, and value that can be built over
time.
- Other unfair advantages will always be found among your
current customers, if you have them. Every startup's core problem
is the lack of initial customers and would kill for the information
at your disposal. Get out of the building and talk to
them!