The Good News: The information exists (mostly)!

The Bad News: It is locked in "static information silos" that become obsolete and require time to find relevant information.

• Email ("IMPORTANT UPDATE: xxxxxxx")
• Intranet (& wiki)
• External websites (Ottawa 411)
• Training (Learning Management Systems)
• Shared drives
• Individual computers
• Manuals and Binders
• People's heads