Below are some of the key features that make Guides standout, and why our users love it:
Our customers say we are the easiest "CMS" (content management system) to use. Better than wordpress, or other tools on the market, because they simply need to click on a pencil, enter their information, and click on the checkmark.
Furthermore, a lot of larger organizations need to involve IT in making changes to a website or system. By using Guides, they don't need to wait for long delays to get up and running or make changes.
Customers love that they can put all their relevant content in Guides and manage access levels based on their preferences using "channels" (like smart folders). This way they can separate content by function, location, project, or role. For instance, they might have an "admin" or "management" channel that includes internal support documentation.
Many organizations save content in PDF files, which is great if you intend to print the document, but awful if you're trying to find information on your computer. On your phone? Don't even bother!
Guides (like this one) are chunked up into smaller sections, and each page has a unique URL (like this one), which can be sent to someone - so they don't need to scroll, pinch, and zoom to find the information they're looking for.
Another feature users love is that content can be updated in real-time. Program dates change? Click on the pencil, change the date, save. There's no saving version numbers or checking if people have the latest information, because it's always up to date. And related features like notifying members means they can accomplish everything they need to do in one app.
Our new AI-search feature is a game-changer for many of our clients. Using the latest machine learning technology, coupled with privacy-first generative AI, we are able to provide clients and their users with intelligent responses sourced solely from their documentation without giving access to AI companies. Once you've tried this feature, you'll wonder how you ever worked without it (or why anyone would search their documents ever again!).
We have a testing and certification plug-in that enables organizations to add a test to a guide, or turn a collection of guides into a course. It's a lightweight CMS, but many of our users say it's the easiest one on the market for unregulated and internal training -- plus all the content is available for reference (and search) for the future.
Providing the documentation their users need to provide consistent quality, keep them informed of important information, support them in their daily tasks, keep them safe, and stay compliant with ever-changing regulations is at the core of what we offer through the Guides.co platform.