Most companies already have a place where they keep their documentation and knowledge up to date. Between Microsoft Teams, Google Docs, Slack, Notion... it's likely they already have a solution and don't have replacing it as a top priority.

But, if an organization needs to share information they don't want public with a large network of people, these tools aren't ideal - they're expensive, have too many features, and lack a nice presentation for external partners.

While any organization that has a large network (100+) of people they want to provide documentation for is ideal, most of our current clients and success stories are:

🛍️ Franchises or multi-location businesses (typically 5+ locations).
Providing consistent services across locations can be difficult without well-defined operational documentation. Publishing, and keeping it up to date in Guides is very helpful -- especially for organizations with high turn-over that need to onboard new employees regularly (restaurants, gyms, retail).

🛟 Associations needing to educate & support members.
We have many trade and professional associations that use Guides to support and provide training material for members. Our new AI-search tool will increase the value significantly, as it will enable members to more easily find answers using technical, legal, and policy-based documentation.

🏛 Government and Public Sector Agencies.
These organizations need robust documentation platforms that can manage complex, multi-level access requirements, ensure compliance with regulations, provide training across different departments, update policies quickly, maintain secure, privacy-first documentation.

🆘 Non-Profit Organizations.
Non-profits often have complex organizational structures and would benefit from centralized documentation for volunteers and staff, easy-to-update training materials, channels for different programs or departments, compliance tracking, cost-effective knowledge management.

🏥 Healthcare and Medical Groups.
Healthcare organizations face complex compliance requirements and need to maintain up-to-date protocols and procedures, train staff across multiple locations, ensure consistent quality of care, quickly disseminate new medical guidelines & keep sensitive information secure with granular access controls.

💾 Technology and Software Companies.
These organizations would appreciate easy documentation of internal processes, quick updates to technical documentation, separate channels for different teams (engineering, support, sales), AI-powered search for finding internal knowledge. (We use it on a daily basis)

👔 Consulting and Professional Services Firms.
Consulting groups can use Guides.co to maintain consistent methodologies, share best practices across teams, create client-specific documentation, manage knowledge transfer, keep project documentation organized and accessible.

🔋 Utilities managing trade networks.
Several utilities use Guides to provide program information and training to their trade ally networks and service partners.

📈 Multi-Organization Long-Term Projects.
Several large-scale, multi-organizational projects use Guides as a "shared portal" to keep operational information up to date, as no single organization wants to share their internal tools.