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Landlord Concerns: Given the type and level of retrofit, owners should consult tenants on their experiences with newly renovated apartments and be prepared to organize and schedule time to adjust elements of the construction.

• Owners can also go beyond simple consultation and conduct thorough monitoring studies measuring an array of environmental, economic and social factors. Creating a base case scenario ahead of the retrofit construction is also key to making meaningful comparisons and analysis.

Tenant Concerns: In some cases, it will take time to adjust to new features of retrofitted apartment units.

• Heating/cooling, water delivery, air flow or interior temperatures can all change, and may take some time to get right.
• It is also important to provide feedback to the property owner so that issues can be addressed.