How to find technical support

Use the pillar documents for specific rules and guidance on the ERS program including Hot2000 specific information for the program.

In Hot2000, the Help menu is a valuable resource providing users with access to various support options, guidance, and documentation to assist in navigating the software and understanding its functionalities.

To access the Help menu in Hot2000:

  • Select Help Tab/Help Topics
  • Use the F1 key on any window of Hot2000 for the general Help menu
  • Use F1 within an component for help details about that component