You need to print out and make a giant version of the business
model canvas and post it to the wall. You need to construct
hypothesis about your business based on each segment (like we
mentioned in the task above) and then get out of the building and
test them.
The customer development process is actually a 4 step process
with two different phases:
- Customer Discovery: This is the first step of
the search phase. This is where you construct your hypotheses and
get out of the building and you start testing your assumption about
wether other people have the same problem.
- Customer Validation: You'll see if your
proposed solution actually matches what you think the customer
problem was. This is sometimes called product/market fit... This is
the search for the business model (the pivot happens between these
steps until you find a repeatable and scalable business
model).
- Customer Creation: This is the first step in
the execution phase of customer development. It's about creating
end-user demand and scale.
- Company Building: You then need to transition
from customer development to a functional organization that's
oriented to constant and functional execution