Images in email can be a powerful means to help sell a product
or idea. They are particularly useful in fashion and other retail
industries where images truly sell the product.
The downside of images is that up to 60% of customers now have
images disabled. That's quite a cohort!
This doesn't mean you shouldn't use images, it just means you
should be super savvy about how you use them.
Three things to remember:
- Design around images if you can. This example from 500px shows
what I mean. It's almost more attractive without images enabled!
Get smart and put your email design skills to the test.
- Use ALT tags correctly. If you have a HTML image tag you can
include an attribute called 'alt'. This allows you to define text
that will be seen if the image doesn't load. Mr Porter do a great
job of using ALT tags in their email marketing. This is why they
make over a million pounds a year from their emails.
- Use text instead of images everywhere you can. It is still not
uncommon to see titles and bold sections of text as part of an
imgae. Although templates limit what you can do with backgrounds,
having key sections of your email written in plain HTML text is the
sensible way to go. Here's an example of an email that doesn't do
this. If images are disabled, this email is useless.