In the HPCN Portal, the Qualifications Training Stage has multiple sections. It begins with a set of instructions that apply to all of the training requirements. Read these carefully before continuing. It looks like this:

Remember: The same employee must complete all of the required training. You cannot split training between employees.

Inviting your Employees to Complete the Training

At this point, you will need to invite your employees to complete the required training. To do this, scroll up in the HPCN Portal until you see the "Employees" section on the right-hand side of the page. Click on the "Invite Employee" button.

Enter their email address, one at a time, and click "Invite".

Remind your employees to check their email inboxes/spam folders for an invite and click on the "Accept Invitation" button. It will look similar to this:

Clicking the "Accept Invitation" button will open up a web page where they will be asked to create a Guides.co account to access the training.

Once they have created an account, they will be brought to the training landing page where they see the required training laid out for them. This is the same training as you see in the HPCN Portal.

[new "blue box" screen]

Completing the Training

There are three qualifications to complete:

1) Retrofitting with a House-as-a-System Approach

• This is a mandatory course.
• Employees that you have invited can complete the course directly in Guides. The table at the bottom shows you the progress of each employee.
• To view/complete the course yourself, click on the "View Training Resources" button and then select the course from the training Hub.
  

2) Resource: Best Practices for Window and Door Replacements

• This is a resource, not a course. It is not mandatory to view or purchase the resource but the final qualification is an exam based on the resource so it is in the best interest of you and your employees to be familiar with it.
• Employees that you have invited can view a set of instructions (in a Guide) that introduces the resource and provides a link to purchase it. The table at the bottom shows you whether an employee has seen the instructions (Guide). It does not tell you whether an employee has purchased the resource or not.
• To view the instructions (Guide) yourself, click on the "View Training Resources" button and then select the course from the training Hub.

3) Knowledge Check: Fenestration Association of BC Replacement Installer Fundamentals Exam UPDATED

• This is a mandatory knowledge check.
• Employees that you have invited can view a set of instructions (a Guide) that introduces the exam and provides a link to register for it. The table at the bottom shows you whether an employee has seen the instructions (the Guide). It does not tell you whether an employee has registered for the exam.
• Once an employee has passed the exam, they will receive a certificate of completion. You (the company admin) will need to upload this certificate to the Portal. To do this, click on the "Upload Certificate" button beside their name in the table.
• To view the instructions (Guide) yourself, click on the "View Training Resources" button and then select the course from the training Hub.

Once at least 1 person has completed each of the mandatory qualifications above, the next stage in the Portal will unlock.