In the HPCN Portal, the Qualifications Training Stage has multiple sections. It begins with a set of instructions that apply to all of the training requirements. Read these carefully before continuing. It looks like this:

Remember: The same employee must complete all of the required training. You cannot split training between employees.

Inviting your Employees to Complete the Training

At this point, you will need to invite your employees to complete the required training. To do this, scroll up in the HPCN Portal until you see the "Employees" section on the right-hand side of the page. Click on the "Invite Employee" button.

Enter their email address, one at a time, and click "Invite".

Remind your employees to check their email inboxes/spam folders for an invite and click on the "Accept Invitation" button. It will look similar to this:

Clicking the "Accept Invitation" button will open up a web page where they will be asked to create a Guides.co account to access the training.

Once they have created an account, they will be brought to the training landing page where they see the required training laid out for them. This is the same training as you see in the HPCN Portal.

[new "blue box" screen]

Completing the Training

There are four training courses to complete:

1) Retrofitting with a House-as-a-System Approach

• This is a mandatory course.
• Employees that you have invited can complete the course directly in Guides. The table at the bottom shows you the progress of each employee.
• To view/complete the course yourself, click on the "View Training Resources" button and then select the course from the training Hub.
  

2) Introduction to Insulation Installation (NAIMA)

• This is a mandatory course.
• Employees that you have invited can complete the course directly in Guides. The table at the bottom shows you the progress of each employee.
• To view/complete the course yourself, click on the "View Training Resources" button and then select the course from the training Hub.

3 & 4 ) Quality Installation of Insulation Retrofits

• This is a mandatory course BUT it is split up into two sections:
  • Part 1 (Modules 0-2) - Must be completed to continue with HPCN registration. Once at least 1 person has completed this course, and the ones above, the next stage in the Portal will unlock.
  • Part 2 (Modules 3-8) - Can complete while continuing with HPCN registration. Must complete within 6 months of starting the Qualifications Stage.
• This course is hosted on a separate website. Employees that you have invited can view a set of instructions (in a Guide) that introduces the course and provides a link to register. The table at the bottom shows you whether an employee has seen the instructions (Guide). It does not tell you whether an employee has signed up for the course or not.
• To view the instructions (Guide) yourself, click on the "View Training Resources" button and then select the course from the training Hub.