The biggest mistake a SaaS company can make is not being data
driven. There are some pretty basic things you should be measuring
when it comes to user acquisition:
- Unique Visitors Traffic (not just vanity traffic from overall
site hits);
- Conversion of Unique Visitors to signups;
- Week over week growth in unique visitors, signups, etc;
- Source performance (traffic from paid and unpaid sources - this
will come in useful for measuring the Return On Investment on your
marketing campaign);
- Engagement metrics (amount of time using product);
- Set clear targets and goals based on your traffic
Use the "Website Metrics" sheet of the workbook to help
calculate this.