First impression matters, it's true. Ola.Pet do not forget to continue communicating with the customers who bought from their store with email marketing. To make it simple, they chose Happy Email to start with. The app sends a welcome email automatically to the customer in 30 minutes after he/she has just made the first purchase on your store.

Does this matter? Yes, a lot!

The Welcome Email has the highest open rate and clicks rate. It's an important step to establish the very first connection with you and your customers. A personalized greeting with the customer's name and a heartfelt thank you is a great way to graciously welcome someone. And Ola.Pet did a great job with Happy Email. Bravo!