Make this tactic SMARTER?



Find the best time to post. Schedule your post when there is a peak of social media users online.

Don't leave a comment unanswered. Netizens are extremely impatient, so being quick to address their concerns or queries on your posts is highly crucial.

A call-to-action. Strike while the iron is hot. Remember to always put an instruction on what is next to do for your customers like "visit our site" or "find out more".