Managing Customer Relationships

Customers are important. That's actually a huge understatement. Customers are the reason you have a job and the reason your company is in business. Your relationship with them is key to sales, and ideally, repeat business, so why would you ever rely on sticky note reminders to follow up with them?

"Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning and focused effort." - Paul J. Meyer

Client communications and interactions can get messy and confusing if not managed properly. That's where a Customer Relationship Management system (CRM) comes in handy. Allowing you to manage business relationships and the data and information associated with your customers, your CRM will be your bible for simplified sales success and ultimately, better productivity.

Here are three great options when it comes to effective customer relationship management.