Customer Service & Communication Tools

Tool Best For Cost Setup Key Features
Intercom AI Customer support automation $74+/mo 1-2 hours • Auto-replies to common questions • Chatbot with AI capabilities • Support ticket classification
Drift Website conversion, lead generation $2500+/qtr 2-3 hours • Conversational marketing • Visitor identification • Meeting scheduling
Recorded Future Email summaries, meeting notes $0-29/mo 10 min • Automatic meeting transcription • Key point extraction • Action item tracking
Synthesia Video creation, training materials $22+/mo 30 min • AI video generation from text • Multiple languages • Customizable avatars
Fireflies.ai Meeting intelligence, transcription $0-29/mo 15 min • Automatic meeting transcription • Searchable conversations • Action item extraction