1.1.3 Recognize the principles of effective written communication.

The following are examples of ways to produce effective written communication:

  • Conciseness
    • Be brief in your communications, keep to the point and be clear and not overly wordy
  • Clarity
    • Use common language to explain technical issues
  • Emphasis
    • Highlight important issues
  • Honesty
    • Honesty and integrity are very important in professional communications.