- Establish a good rapport with the client right from the first contact
- Maintain this rapport in all your interactions
- Be responsive and attentive throughout the assessment
- Create recommendations that respond to the client's needs, concerns and plans. They will have a much greater chance of being acted upon.
- conduct yourself in a professional manner with your colleagues and supports staff with your service organization
- respond in a prompt and appropriate timeframe and professionally to all inquiries connecting to your file submissions.