3.3.1 Explain the role of a service organization in regards to general administration and delivery

(ADMIN, 4.2.1)

  • Possess SO licence agreement from NRCAn
  • Use ERS to evaluate and label homes
  • Have and respond to QA process
  • Interact and liase with NRCan for administration issues
  • Main point of contact for HO in a dispute
  • Manage personnel,REAs and builders for compliance
  • Ensure maintenance of Blower Doors
  • Convey programme updates to REAs, personell and builders

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