Freshdesk was born as a response to a comment on a Hacker News post about how a leading customer support software company hiked prices up to 300% and made their customers unhappy. This was our Light Bulb moment!

Here's our founder, Girish, with the complete unabridged Freshdesk story.

After over a year in development, Freshdesk was launched in June 2011.

"Good Customer Service is Good Business."

We're not just committed to serving you. We're dreaming up solutions that make you your customers' rockstars. More than our success, it is your success that defines us.