Why It's Important

An unserviced customer equals an unhappy customer, and an unhappy customer means a much more uncertain future for you and your business.

Don't gamble with the life-blood of your company, and run the risk of a negative experience going unresolved - or worse, spreading!

If you're looking for how not to offer a good service to your users, and are up for a quick laugh, there are tons of videos out there like this one: