Your customer support is your brand. Make it scream "You". Customer Satisfaction begins way before Resolution, Boredom is contagious - don't let that archaic UI rub off on your brand.

Your support portal is your first chance to impress customers coming in for support. It's an open chance for you to impress them with the answers to their life's miseries popping right at their face. Or you could just give them a plain vanilla experience and leave the rest to chance.

Paint your colours, hoist your flag; it's all about your brand

• Completely rebrand your customer portal any way you like.
• Add your logo, bring in your colors, and customize the complete look and feel of your portal to suit your brand.
• complete CSS level customization, you get to bring in all those styles from your website that your customers are so used to

Your customers, your interactions

• With the super-deep layout level customization options in Freshdesk, you even get to choose what comes where in your support portal.
• You can add, modify and move the layout of your support portal around, bring in additional information from anywhere else, that is important to your customer and way more.

Suit up and kill the boring, with FreshThemes

• With the first ever ready-to-use gallery of FreshThemes, you can reuse, build on and create a support experience that is truly you
• You can choose the support experience that you want to give your customers, from a pool of plug 'n' play themes, and even customize each theme to your taste