hese. If they're reporting on up-and-to-the-right metrics, these
will turn into corporate presentations, where the teams feel they
are "reporting to their boss," only sharing the good news, and
leaving out more ambitious goals to show they're acheiving their
targets.
If you're looking for founders to make frequent
course-corrections, for example, it makes sense to ask them to
report on learning goals. A metrics focus tends to lead to
optimisation activities, whereas learning goals keep the focus on
fundamentals.
So it's worth considering what truly defines progress - is it
traction? learning? growth? - so your questioning and reporting
mechanisms instil the desired culture.
You'll notice the culture will form fairly quickly as the cohort
coalesces. There are some ways to influence this:
- To some degree, this will be driven by a few alpha founders. Be
wary of strong personalities that oppose your ideals during
selection - they can counter-act your desired attitudes across the
cohort.
- Plant seeds in terms of story-telling and hero worship. Ask in
founders for dinner to share their war stories. Ask them to be
inclusive - welcoming the cohort to their club. Read biographies of
founders you'd like to see emulated - and tell "did you know?"
stories. Print posters with startup advice, or even imgur memes if
appropriate. Get strong quotes printed as vinyl decals for you wall
- like in museums.
- Be sensitive to your own behaviour, especially in the first few
weeks of the programme. It's worth being clear and direct in terms
of expectations from the outset. My typical advice is, "You're all
expected to multiply your valuation by 5 or more in the next 90
days. This means you'll have to aim for big leaps and learnng every
week - if you're stuck on something for 2 weeks, you're probably a
goner. You'll have to get rid of lead times, like waiting for
customers or advisors to reply - put the programme to work by
asking for the connections you'll need. And you'll be expected to
support each other, spot when another startup is stuck and dislodge
them." If you catch yourself reprimanding or commanding teams,
you'll risk ending up with a primary-school dynamic with your
teams, rather than a one that emphasises taking responsibility and
being open.