Keeping track of KPIs is a must for all businesses, and
measuring marketing KPIs is a must for all
marketers. Use tools like Google
Analytics, KISSMetrics or other tools out there to track your KPIs and
extract valuable information from this data.
Here are some KPIs you should keep track
of:
Overall site traffic: When measuring site
traffic, don't only focus on page views but also on how many unique
visitors your website get per month or per week.
- Mobile traffic:
Increasingly more people are accessing the internet through their
smartphones and tablet computers, which gives internet marketers
more revenue sources.
- Cost Per Click
(CPC): CPC value is determined by how popular the key words
you have chosen are, your Quality Scores affected by Click Through
Rates (CTR), and also the normal costs search engines initially
set.
- Traffic
sources: Understanding where your traffic comes from,
whether that is from search, referral or social, will help you
strategize your digital advertising effort.
- Click Through Rate
(CTR): The larger the CTR, the better your Quality Scores
will be, allowing you to lower your PPC prices by receiving pricing
reductions from Search Engine Marketing platforms like Google
Adwords.
Conversion metrics: The
primary goal for your digital advertising effort is to convert
visitors into clients. These metrics will change depending on your
business model.
- Conversion rate
( CVR):
Whether your purpose is convert site visits into sales or to
assemble valuable information about potential customers and your
website visitors, tracking your Conversion Rates can define your
digital marketing success.
- Cost Per Lead
(CPL): Defines a particular campaign cost over the lead
conversion ratio, giving insights on how lucrative the campaign
is.
- Bounce Rate
: Some visitors
immediately leave or "bounce", this metric is important to assess
your weaknesses. An interesting way to look at it is to cross it
with each traffic sources.
- Average Page
Views : The
more page views; the higher the chances are that your visitors will
engage with your website or product. This can help you determine a
good lead from a bad one.
- Average Cost per Page
View: Your price per page view ought to be much lower than
the revenue you are able to generate from the page.
- Average Time on
Site: This is necessary for judging what content is relevant
to which audience, and which drives conversions to help you
prioritize your content creation.
- Rate Of Returning
Visitors: The importance of this metrics and how you use it
will depend on your business model. But returning visitors are
almost always a good thing.
Revenue Metrics: These metrics
are the ones that management is most interested by, and will
probably influence your budget for the periods to come.
- Return on
investment (ROI): This can help you assess
your overall strategy and prioritize on areas that provide a higher
ROI, while testing on the ones that have lower ROIs.
- Cost to Acquire a
Customer (CAC): Keeping this number as
low as possible should be one of your priority. This metric enables
you to rank your marketing campaigns on an effectiveness
scale.
Here is a great resource if you want to dive deeper in marketing
metrics.