The three most impactful parameters for understanding a consumer along her journey are:
Recency: has the consumer expressed interest in
a recent period?
Frequency: how often has the consumer expressed
interest?
Engagement: how deep is the consumer's
research?
Once you have a view of these three parameters, you can place every
consumer in the appropriate stage of their buying journey-be it the
attention (general awareness), interest (researching broad
options), decision (narrowing options), or action (taking the
action to purchase) stage.