Examples of perceptual barriers that prevent individuals from
effective communication include:
- Perceptual Filters - We all have our own
preferences, values, attitudes, origins and life experiences that
act as "filters" on our experiences of people, events and
information. Seeing things through the lens of our own unique life
experiences or "conditioning" may lead to assumptions, stereotyping
and misunderstandings of others whose experiences differ from our
own.
- Triggers and Cues - What we say is affected by
how we say it (tone, volume) and by our nonverbal cues, such as
body language and facial gestures. For example, you may perceive a
situation differently if the person you are speaking with is
smiling or frowning, has body odour and is standing too close or is
not giving you direct eye contact.