Hopefully by now we've convinced you on the importance of Customer Success and how you can go about implementing all of its great benefits into your business.

Considering CS is an evolving practice, these individuals are doing a lot to pioneer this field while sharing their experiences along the way. If you're looking to learn more (which we hope you are!) we recommend following these individuals below, both on social media and their blogs, to continue honing your Customer Success Education

Aaron Fulkerson, Founder, MindTouch / @Roebot / MindTouch Blog

Chad HorenfeldtDirector, Customer Ops at Influitive / @ChadTev / TheEnlightenedCustomer

David Mitzenmacher VP, Customer Success at Kareo / @davemitz / CustomerLoyaltyWeekly

Flavio MartinsVP, Operations at DigiCert / @flavmartins / WinTheCustomer

Jason WhiteheadCEO, Tri Tuns / @TriTuns / TriTuns

Jason LemkinPartner, Storm Ventures / @jasonlk / SaaStr

Jason Cohen, CEO, WP Engine / @asmeartbear / asmeartbear

Lincoln Murphy, Customer Success Evangelist at Gainsight

/ @lincolnmurphy / SixteenVentures

Lynn HunsakerCustomer Experience at ClearAction

/ @clearaction / ClearActionCX

Mikael BlaisdellDirector, Customer Success Association

/ @MikaelBlaisdell / TheHotlineMagazine

Mike Grafham, Customer Success, Yammer

/ @mgrafham / MikeGrafham

Nichole Elizabeth, Chief Evangelist & Customer Success Programs Director, Inturact / @NikkiElizDemere / InturactBlog

Oliver Delerm, Founder, A6 Group / @odelermOlivierdelerm

Todd Eby, VP, Professional Services at Five9

/ @toddceby / CustomerSuccessJournal