Identify your team’s needs

In Section 1, you have identified your team's gaps by observing their behaviour and/or discussing with your team leaders. However, your observations may not necessarily be correct. Moreover, the skills you want to develop in your team are not always what they want to learn.

In order to make the best efforts to align your needs for your business and your team's needs, invest time learning about each employee. The best time to do this is during performance management meetings.