Frame It In The Positive

Emphasising the positive can be more persuasive than pointing out the negative.

An analysis added up the results of 29 different studies, which had been carried out on 6,378 people in total. The finding was that there was a slight persuasive advantage for messages that were framed positively.

This study had to do with the way people relate to disease prevention, such as encouraging people to use sunscreen, and promoting healthy eating habits, but it might have a wider appeal. The researchers hypothesized the reason to be that we don't like to be bullied into changing our behaviour.

Try framing your marketing message in the positive ("Gain additional hour every day" vs "Stop wasting time") and see if it makes a difference.