This sections outlines the HPCN registration process for the Energy Advisors sector. This information is provided to help you decide if HPCN registration is right for you.

Who can join the HPCN for Energy Advisors?

• Only companies, or independent Energy Advisors operating as owner/operators, can join the HPCN - individual Energy Advisors are not eligible to apply on their own.
• Your employees must be directly responsible for the relevant work and complete the required training. Membership in the HPCN does not cover sub-contractors.
• Participants must be able to provide proof of their NRCan license agreement/renewal.
• The HPCN is currently open for Energy Advisors who work with existing homes (retrofits) and can provide evidence of 15 pre-retrofit house files (D) submitted and accepted by NRCAN.

Steps to Complete your Registration

You will need to complete the following steps to complete your HPCN registration. You are not considered an HPCN member until you complete all of the following:

Note: the CACEA membership option for stage 2 will be phased out in May 2026. From that point forward, all registrants will need to provide two customer references.

*Apply here, or for detailed instructions, see the Applying to Join page.

** CACEA members do not need to provide these qualifications.

***HRAI Residential Heat Loss & Heat Gain Calculations (the longer version of the course) is also acceptable.

Successful applicants that finish the registration process will gain access to membership benefits, such as Training Subsidies Reimbursement and be subject to ongoing Contractor Management.

Already registered with the HPCN for another sector? Log-in to your existing HPCN profile and click on "Enroll in a new Sector" to add the Energy Advisors sector and start your registration process for the new sector.

Brand new to the HPCN? Click the "Apply Now" button below.

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Already submitted an application for the HPCN and looking for step-by-step instructions to complete your registration? Check out this Guide.

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Costs & Subsidies

There is no fee to participate in the HPCN but the mandatory qualifications and requirements may come with a cost. Subsidies are available to reimburse the cost of required training for the HPCN up to a maximum of $1,200 per eligible employee (available until May 2026 while funding lasts). Employees must complete all mandatory training for the sector in order for the company to apply for subsidies. Reimbursements are available after completing the registration process and becoming a full HPCN member. You must complete the registration process within 6 months of your employee(s) starting their training to be eligible for reimbursement.

NOTES

• How many employee(s), and which employee(s), need to take the training? All (eligible*) Energy Advisors in your company who work with residential retrofits (existing homes) must complete the trade designations and training. *Meaning they are able to meet all other HPCN-training requirements such as the NRCan certification and Service Organization letter.

• The same employee must complete all of the required training. You cannot split training between employees.
• Subsidies are only available to contractors that are registered in the HPCN. The contracting business must pay for the employees training in order to be eligible for the subsidies as reimbursement payments are made to the contracting company, not to individual installers.
• Subsidies are available for employees that have completed all mandatory qualifications in their HPCN sector. Employees that have completed some, but not all, of the required training are not eligible for subsidies.
• Subsidies apply to the first attempt at training only (i.e., first completion of a course or exam whether pass or fail). Any retakes will not be eligible for reimbursement.
• Subsidies are applicable to HPCN-required training only and are non-transferrable to other training, companies, or individuals.
• Maximum reimbursement limits per company may apply.
• Reimbursements are available on a first-come, first-served basis while funding lasts.

• Registration with the HPCN does not guarantee reimbursement of training costs.

More HPCN Details

Want more details on how the HPCN works? Click on the pages in the left navigation panel to learn more.

Acknowledgment

The HPSC would like to acknowledge the Government of Canada and the Province of British Columbia for their support in piloting the Energy Advisor sector for the HPCN.