• A number of home performance initiatives have been tried in the past but have not been sustained. Utility and Government support for the home performance industry is inconsistent.

• There is no systematic approach to getting and using industry input on Utility and Government program design, or vice versa.

• There is a lack of consistent and coordinated engagement and follow through within the industry.

• Utility and Government program impacts have been mixed, and have had some unintended consequences.