I Broke It, Now What?

Support and training on your accounting app are so important. If you don't know how to use it properly and you're on your own if something breaks, it's going to be frustrating and you'll (probably) stop doing it.

QuickBooks has an extensive help section (including how-to videos), live support, and a community of experts. It's all included in the price of your subscription.

Wave has a support centre and a community section of their website as well, but Wave offers something QuickBooks doesn't, paid access to accounting and bookkeeping professionals. You can pay a one-time fee to have an accountant to coach you one-on-one for two hours, and then you can email them for 30 days. Wave also offers a bookkeeping service for a monthly fee.

Support and training on your accounting app are so important. If you don't know how to use it properly and you're on your own if something breaks, it's going to be frustrating and you'll stop doing it. QuickBooks has an extensive help section (including how-to videos), live support, and a community of experts that's included in the price of your subscription.

Wave has a support centre and a community section of their website as well, but Wave offers something QuickBooks doesn't, paid access to accounting and bookkeeping professionals. You can pay a one-time fee to have an accountant to coach you one-on-one for two hours, and then you can email them for 30 days. They also offer a bookkeeping service for a monthly fee.