For password protected pages or to track pages in an intranet you will need to use the Crazy Egg Page Camera feature, found under the "options" tab.

Crazy Egg Page Camera is a desktop application that allows you to take snapshots of non-public pages. By taking the snapshot yourself, you can track pages that are accessible only to logged-in users or pages that can only be reached from within your internal network.

Installation instructions:

• Page Camera requires the latest version of Adobe AIR.
• Once AIR is installed, click the download button to get the latest version.
• Once the application is running, click help for basic usage instructions.