FAQs

How much time does it take until I start to see statistics in Google Analytics?

It may take up to one week before you can view your stats.
If you can't see the statistics after one week, please make sure that your domain is connected to Wix. Click hereto check if your domain is correctly connected to your Wix site.

If you are still having problems viewing your statistics, please try signing out of your Google Analytics account and then signing back in.

Why is my Google Analytics not working?

Google Analytics may not be working with your website for various reasons. Most likely:

1. Your Google Analytics code was added incorrectly to the Domains section of Manage Premium. (The correct code format looks like this: UA-1111111-1, see this page.)
2. Not enough time has lapsed. It may take up to one week before you can view your stats.
3. Your domain is not properly connected to Wix. Please follow the instructions here.
4. You have embedded or redirected your Wix creation (read more below).
5. You have marked "Disable all non-essential cookies" in the Editor > Settings > Statistics.

I have embedded or redirected my site, why is Google Analytics not working?

Wix supports embedding documents only to social networks (Facebook for example).

We host all of your Wix creations on our servers. The advantages of using Wix as your host includes improvements to your site's loading time, search engine optimization, using Google Analytics and more. Please follow the instructions here to connect your domain correctly to Wix.

Can I use Google Analytics if I use the free Wix version?

To use Google Analytics, you must own a domain (example: www.mydomain.com). Accordingly, Google Analytics is only available to users who have upgraded their Wix site to a package that includes using your own domain. For upgrading instructions, click here. For more information about our packages, click here.