Bonus Workshop 3 – Four Management Challenges Keeping You Stuck In Firefighting

Join Natero and Glide Consulting for an online discussion about common management issues in Customer Success.

We'll be covering four themes which plague CS teams, including:

  • A basic (but critical) mistake keeping your team from being efficient.
  • Communication errors damaging your credibility and productivity.
  • How to spot the hidden support debt making your team's life a nightmare as you scale (and what to do about it).
  • A management blind spot preventing your team from driving value.