Procedure 3 - Check The Log For More Information
| Step 1 |
| In the Live
Authentications log, check Failure Reason column. |
| Step 2 |
Click the 
button (Details button) for more information. |
| Step 3 |
|
Click the Authentication failed message for additional detail.
|
| Step 4 |
|
Perform the remediation action per the Resolution Steps. (Remediation is described in more detail later in this guide).
|
