Your business might consist of various departments or it may be a small business where everybody works together. There may also be different skills levels within your business. The Balanced Scorecard can be adapted to each level or you may decide to use it at management level only, the choice is yours.
When adapting your scorecard you need to look at the specific department/employee level and decide which of the key performance areas are applicable. It is also important to ensure that the monitoring tools are available and in place.
The executive will work with the full or complete scorecard and it can be downscaled as needed for the lower levels.