These 6 Steps can be used by contractors to understand homeowner motivations and issues, to encourage house-as-a-system retrofits, to explain the full value and co-benefits of home energy improvements and to effectively connect homeowners to rebates and financing. With better information about the homeowner and their home and the right tools and testing, your company can offer better solutions, make more sales and have more satisfied clients.

The HPSC gratefully recognizes the funding support of the Federation of Canadian Municipalities in the creation of this Guide.