Guides

This is the Guides team and community hub. Join us to learn more about Guides, access support material, best practices and what we're working on. If you have questions or need help, please submit a request.

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New & popular guides in this hub

Guides from within your hub that have recently been added or updated.

Hosting A Live Event In Guides [PRO]

Updated

Guides Team

Setting Up Online Courses in your Guides Hub (HUBe)

Updated

Andy Cockburn

How to Migrate Content to a Guide

Updated

Guides Team

Getting Started With Guides

Updated

Guides Team

Setting Up Custom Domains For Guides

Updated

Guides Team

Guides Support Manual

Updated

Guides Team

Guides 101: Creating your First Guide

Updated

Guides Team

Adding content to your Guide

Updated

Andy Cockburn

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Community members around you:

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Welcome . Here are some other members in this community, feel free to have a listen.

Scott Annan

1 month ago

Hello everyone, and welcome to the Guides Hub! Please respond to this message to introduce yourself to everyone!

🙏 Gratitude Reply

Scott Annan

1 month ago

Please leave thoughts / comments / feedback to the widget by replying to this thread

🙏 Gratitude Reply

4 replies

Casper Jorna

1 month ago

Hi all! My name is Casper and I spend pretty much all of my time working on Guides. Let me know if I can help out!

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Francesco Toffoli

1 month ago

Hi everyone, I'm Sisco. I'm currently exploring features and patterns behind Guides interactive layer. Get in touch for any UX Design related questions!

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Ralph Cavanaugh

1 month ago

Hi there,

I am currently completing the Insulation and Air Sealing course, and I am currently on Module 2.4. I completed both tests and it is now saying that I have reached the total amount of attempts for the test.

Is there a way that I could speak with someone regarding this issue? I have tried to complete this for a day now and have been unsuccessful.

Any help would be appreciated.

Thank you,

Ra…

🙏 Gratitude Reply

1 replies

Scott Annan 2021-03-15 06:32:48 UTC

Hello everyone!
Scott Annan 2021-03-15 11:57:16 UTC

I just saw you show up on the members tab @casper
Scott Annan 2021-03-15 11:58:30 UTC

(Haven't implemented the little bubble that says there are new messages yet)
Casper Jorna 2021-03-15 11:59:04 UTC

ok
Casper Jorna 2021-03-15 11:59:30 UTC

Just drop in feedback here?
Scott Annan 2021-03-15 12:00:15 UTC

Sure, or maybe I will start a new thread in discussion (interesting that you didn't hit reply to my message, left a new "update")
Casper Jorna 2021-03-15 12:00:42 UTC

I did, that was the first bit of feedback: the reply button did not work :)
Casper Jorna 2021-03-15 12:01:07 UTC

(after typing a message in the text box)
Scott Annan 2021-03-15 12:01:14 UTC

Ah... Can you refresh page and try to leave comments on my new update
Scott Annan 2021-03-15 12:01:20 UTC

Ah....
Scott Annan 2021-03-15 12:01:26 UTC

Gotcha...
Scott Annan 2021-03-15 12:02:15 UTC

You're right... It doesn't work
Casper Jorna 2021-03-15 12:03:08 UTC

2) after typing can 'ENTER' function as Send? (instead of the airplane?
Scott Annan 2021-03-15 12:16:21 UTC

What if you want multiline response?

Like this one?
Scott Annan 2021-03-15 12:16:48 UTC

Hi @sisco ?
Francesco Toffoli 2021-03-15 12:17:22 UTC

Hi guys! Nice I can mention members @scottannan
Francesco Toffoli 2021-03-15 12:18:05 UTC

I also can't reply straight away, let's make that more straight forwards. Where is the reply button placed rn?
Francesco Toffoli 2021-03-15 12:20:20 UTC

On the updates > summary card, when clicking on "see all (members)" I'd like to auto-navigate to the members tab.
Scott Annan 2021-03-15 12:20:35 UTC

Yeah, wip
Casper Jorna 2021-03-15 22:48:18 UTC

I’m a little confused what the distinct difference is between disucssion and updates. I can post in both.. i think there is an opportunity to be bolder in using each space more distinctively
Casper Jorna 2021-03-15 22:49:14 UTC

E.g. is discussion only avalable in a channel or a guide? Or inly in a guide?
Casper Jorna 2021-03-17 08:54:06 UTC

I get what you did with the extra tab as ‘help’ but i think those need to be cards. And we should move to much less tabs.
Casper Jorna 2021-03-17 08:55:14 UTC

I like the little badge added to at least see which tab something happened
Scott Annan 2021-03-17 11:50:43 UTC

Also the channel / hub becomes bold of there are new messages in that section, and the sidebar status is persistent (ie. It stays open while you navigate, until you close it)
Francesco Toffoli 2021-03-18 17:16:22 UTC

@scottannan nice to see a help section with intro steps
Scott Annan 2021-03-18 17:27:03 UTC

Ha! @casper has asked me to remove it!
Francesco Toffoli 2021-03-18 18:48:42 UTC

Help is a useful bit of feature to have for users, it helps not to feel lost. it obviously has to be improved and placed in the right space
Francesco Toffoli 2021-03-18 18:48:42 UTC

Help is a useful bit of feature to have for users, it helps not to feel lost. it obviously has to be improved and placed in the right space
Casper Jorna 2021-03-19 06:50:09 UTC

My thinking here was it makes sense if we have a up to date tutorial etc but we don’t. I really like the more personal approach as what is happening now where the ask for help and we help them. We can always point them to the guides support channel which is where all the content behind the tab now is hosted
Casper Jorna 2021-03-19 09:53:37 UTC

I'm a big fan of trying to keep this tool as simple as possible, and only engineer new features based on shown real life events. And where we go into an unkown to try something then at least formulate clearly what we are trying so we don't bump our head twice in on the same thing.