John Tooley: Increasing Profits Through Quality Management





Quality companies don’t lose money doing work right. Did you know your business could be wasting 25 to 40 percent of the dollars you spend by not focusing on the quality of the services you offer? This course takes a deep dive into defect prevention and will help you use quality control and quality assurance to increase your business profits. What You'll Get: Learn how to focus on quality, reduce waste, cut operating costs, invest in efficient processes, improve operational consistency, and create satisfied and loyal customers and employees. Increasing Profits Through Quality Management is led by John Tooley, a pioneer in the world of energy efficiency. John has trained countless builders and contractors and frequently gives keynote addresses at national conferences. He is recognized for his contributions to many of the largest utility and building programs in the nation. This course walks you through the process of defining and developing a quality management plan, including the importance of processes and systems to ensure your quality control and quality assurance (QC and QA) are saving you money. The course looks at problem solving, how to make improvements, how to determine what kind of company you want, and how to create a culture of loyal leadership within your team


Hosted by